Tally Customization

AMC for Tally Custom built solutions

There are lots of Custom built solutions and Add-ons for Tally Software available in the market. Generally, each solution provider has its own terms & conditions relating to the Installation, Support Services, AMC etc.

Tally Solutions, Bangalore had earlier provided some guidelines for Tally Solution providers relating to Custom Built Solutions for Tally.

Tally Solutions, Bangalore has now once again clearly stated its viewpoint on AMC which is made available in Cost Estimator for Tally Customization. The same is reproduced underneath :

“Solution AMC cost – 30% of the scoping + development cost per year after 90 days“.

Remarks:-

1) It has been suggested by Tally Solutions, Bangalore that the AMC cost should be 30% of the Solution/Software cost.

2) The AMC charges are for one year and are to be paid after the initial 90 days (PS: AMC is optional – if the Customer wants any support services for the Solution after 90 days, then he must go for AMC).

However, Customers often contend that since they have paid for the Solution/software, it is the Vendors responsibility to provide services thereafter and there must be no time limit restriction of 90 days. To avoid such conflicting issues, Vendors must clearly specify the Free Service Period made available with the solution/software and also the AMC terms & conditions.

Tally Customization – Calculate your estimate cost

Tally Solutions, Bangalore have put up an ESTIMATE CALCULATOR for Tally Customization. This basically allows you to get a rough idea as to what your cost would be for Tally Customization.

It is rightly asserted by Tally Solutions, Bangalore that often the cause of dissatisfaction or failure of Tally Customization project is due to the low contract price. One more important point mentioned by Tally Solutions is  :-

“It is important to note that the Cost of Sale in a personal engagement is very high and it is inappropriate to compare the price of a mass-produced self-service product to a custom built solution, no matter how small“.

In other words, it is inappropriate to compare the price of a Custom Built Solution with other products which are designed for mass-distribution self-service products.

On the other hand, a common argument put forth by many Customers is “your software/solution is more costly than the Tally Software itself – why would anybody purchase it ?“. Here’s it – answer from Tally Solutions, Bangalore.